FAQ

We welcome your questions – please contact us at info@helplesotho.org if the answers to your questions are not found below.

Help Lesotho is an international development organization working in the rural areas of Lesotho serving the most vulnerable populations. Help Lesotho delivers education, leadership development and psychosocial support programs for 15-20,000 rural children, youth and grandmothers annually.

Our work fosters hope and motivation in those who are most in need by targeting root causes and community priorities. HIV/AIDS and gender equity are embedded in all our programs with a special focus on girls and women. Help Lesotho is an effective, sustainable organization working at the grass-roots level to support the next generation of leaders for an AIDS-free Lesotho.

Help Lesotho

Registered Charity #: 82246 8476 RR001

Lesotho is known as the tiny mountain kingdom in southern. Lesotho is one of the poorest countries in the world burdened with world’s 2nd highest incidence rate of HIV/AIDS, devastating poverty and widespread gender inequity. Click to learn more about Lesotho. 

Help Lesotho is focused on one country, one goal, one generation. We work with local schools and operate two permanent, year round community centres in rural villages of Hlotse/Laribe and Pitseng, allowing us to reach the most vulnerable with life-changing education, leadership development and psychosocial support.

You can donate online, by calling 613-369-5868, by mail or in person. You can make a donation by cash, cheque payable to Help Lesotho, money order or credit card (please do not send cash in the mail).

Other ways to donate include monthly donations, gifts of securities, in-tribute gifts, gifts that give hope or by remembering Help Lesotho in your estate planning. For more information, visit Ways to Give.

An automatic debit or credit card monthly donation is the most efficient way to donate to Help Lesotho. It’s simple to set up and you’re always in control. You can change or stop your donation at any time. Learn more about Monthly Giving here.

You may also wish to consider leaving a gift to Help Lesotho in your will. For more information, please visit our Plan Your Future Gift page.

Our 19 programs deliver education, leadership development and psychosocial support to over 15,000 vulnerable girls, youth, women and grandmothers annually. Our facilities offer a safe haven, community and life-changing programming to these people. Your donation goes to work immediately and the results are immediate: a better life now and the promise of a better future for the children of the next generation. Click to learn more about Our Impact and our Ethical Fundraising and Accountability.

Based on our 2014-2015 Financial Statements we spent 89% on programs, 4% on fundraising and 7% on administration.

Yes. Help Lesotho is a registered Canadian charity (82246 8476 RR0001). For all Canadian donations of $20.00 or more, Help Lesotho will automatically issue an official tax receipt. We encourage you to receive tax receipts by email rather than mail to help us reduce our administrative costs.

Our goal is to send receipts to our donors within four weeks of receiving a donation. For donors who have chosen to give monthly, donation receipts are sent out once a year at the end of January. Please note, while the payment portion of our online donation process is instant, our receipt issuing process requires staff time.

Yes, donors have many rights. Help Lesotho has adopted the Donor Bill of Rights (click to open PDF) that was developed by the Association of Fundraising Professionals. More information can be found here: Ethical Fundraising and Accountability.

Pearls4Girls is a small but mighty pearl jewellery fundraising initiative that promotes gender equity and leadership development for girls in Lesotho, southern Africa. With the world’s 2nd highest incidence rate of HIV/AIDS, devastating poverty and widespread gender inequity, girls in Lesotho are fighting an uphill battle to create a better future for themselves and their communities.

Through the sale of beautiful pearl jewellery, funds support Help Lesotho programs that help girls build confidence, acquire leadership skills and get the support they need so they can become positive role models and agents of change. Click to learn more.

No.

Many corporations have matching gift programs. When you make a donation to Help Lesotho your company will provide an equal or “matching” donation, thereby doubling your gift. It’s an easy way to multiply the impact of your contribution. Talk to your employer to find out if your company has such a program and how you can participate. Click to learn more about engaging your workplace.

No.

No, we protect our donor information. We value the support of our donors and will never provide this information to others.

All payments and donations made on Help Lesotho’s website are processed through the company ‘Stripe‘. No credit card details are kept on Help Lesotho’s website or server. Stripe records credit card numbers as tokens that cannot be recreated. Your online safety and privacy is always our top priority.

For in-person or over the phone credit card transactions, Help Lesotho securely disposes of your credit card number as soon as your transaction is processed. This means that you will need to provide your credit card number each time you wish to make a transaction (monthly donations will process automatically, but any changes to your donation will require you to provide your credit card details again).

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